Responsible Play

At Star Casino Brisbane, we want gambling to remain a choice you can make with a clear head. Our approach to responsible play starts with setting limits, taking breaks and knowing when to stop. Gambling should not put pressure on your finances, relationships or wellbeing. If it stops feeling manageable, step away and seek support. This Star Casino Brisbane Responsible Gambling page explains practical ways to monitor your activity, recognise warning signs and find confidential help in Australia. Support is available whether you are concerned about your own gambling or someone else’s.

Player Protection Principles

Only gamble with money you can afford to lose. Set a budget before you start and treat it as a firm limit, not a target to recover later. Do not gamble with borrowed money or funds needed for rent, bills, food or other essentials.

Take regular breaks. Avoid gambling when you feel stressed, upset, tired or affected by alcohol. If a session no longer feels like a choice, stop for the day.

Manage Your Gambling Activity

Deposit and Loss Limits

Decide how much you can spend and lose over a day, week or month. Use deposit or loss-limit tools where they are available. Keep track of your spending independently too, and do not increase a limit to chase a loss.

Time Limits and Breaks

Choose a finish time before you begin. A phone alarm can help you keep to it. If you repeatedly play longer than planned, take a longer break and consider asking for help.

Self-Exclusion

Self-exclusion is an option when you need to stop gambling for a period of time. Ask the relevant venue or service how to arrange it and what the exclusion covers. Tell someone you trust about your decision so they can support you.

Recognise the Warning Signs

Warning signs can include spending more than planned, hiding gambling, borrowing to continue, chasing losses or finding it difficult to stop. Gambling may also be causing harm if it affects your sleep, work or relationships. You do not need to wait for a crisis before seeking support.

Stay in Control

Check how much time and money you have spent, including losses across multiple visits or services. Keep gambling separate from everyday finances. If you break a limit you set for yourself, pause rather than setting a new one. Speaking with a friend, family member or counsellor can make the next step easier.

Get Help in Australia

Free, confidential support is available through Gambling Help Online at gamblinghelponline.org.au or the National Gambling Helpline on 1800 858 858. These services can help people who gamble and those affected by someone else’s gambling. If you are in immediate danger, call 000.